Terms & Conditions

These Terms govern access to and use of Cantera, a sports-club management platform operated by [POR PREENCHER — nome do titular], tax number [POR PREENCHER — NIF], with address at [POR PREENCHER — morada]. The contract is entered into between Cantera and the club that subscribes to the service. Whoever creates the account declares that they have authority to bind the club they represent and is answerable for that declaration.

By creating an account, subscribing to a plan or using the platform, the Club accepts these Terms and the Privacy Policy. Where the service is contracted by an individual outside their professional activity, the mandatory rights conferred on consumers by law continue to apply.

Cantera is a software service that organises the activity of a sports club — teams, athletes, training sessions, matches, call-ups, members, membership dues and account statements. It is provided on a subscription basis and accessed over the Internet, with no installation.

Cantera is not a federation, association or certifying body, does not validate registrations and does not replace any legal, federative or tax obligation of the Club. It does not act as an intermediary in the relationship between the Club and its athletes, guardians or members, and is not a party to the payments that families make to the Club through the platform: those amounts are received by the Club, in its own name and into its own account.

The Club creates and administers its own users. In doing so, it:

• Designates who accesses the platform and with which permission group, and keeps those assignments up to date, in particular when someone ceases to hold a role at the Club.
• Decides who may consult athletes' clinical and school information. The platform allows those accesses to be restricted; the decision to grant them always rests with the Club.
• Ensures that credentials are personal and non-transferable, and is answerable for the activity carried out under each account.
• Provides true and up-to-date information about the club and about who represents it.
• Reports any suspected unauthorised access immediately to geral@canterasports.com.

In addition to the Club's own users, the platform grants access to third parties by two routes, both activated by the Club:

• Member Portal: sessions assigned to athletes, guardians and members, so that they may consult the information that concerns them.
• Code-based links: pages accessible without a signed-in session, through a unique and unguessable address, in order to confirm a call-up, consult a financial document or verify a membership card. Whoever holds the link sees its content, so it must be treated as confidential and never disclosed publicly.

Anyone using either of these routes accepts these Terms in the part applicable to them. The underlying relationship — the registration, the monthly fee, the membership due — is with the Club and not with Cantera. Where the user is a minor, access is granted under the responsibility of the Club and of the respective guardian.

In respect of the personal data that the Club enters into the platform — athletes, guardians, staff, members, observed players — the Club is the controller and Cantera is the processor, within the meaning of Article 28 GDPR. Cantera processes that data solely in order to provide the service and in accordance with the Club's instructions. It falls to the Club to:

• Ensure the legal basis for each processing operation and inform data subjects, in accordance with Articles 13 and 14 GDPR.
• Ensure the involvement of the legal representative whenever the data subject is a minor, including the recording of guardians.
• Treat the information in the Clinical module — injuries, treatments and medical examinations — as a special category of data (Article 9 GDPR), limiting access to those who need it in order to follow up on the athlete.
• Collect and retain the authorisation for the information in the School module, which the platform records and without which it does not display the detailed information.
• Inform the data subjects observed in the Scouting module, who are people with no connection to the Club and frequently minors, in accordance with Article 14 GDPR.
• Answer the requests to exercise rights that are addressed to it. Requests received by Cantera are forwarded to the Club.

In respect of the account data of the Club's users, the subscription and the platform's technical logs, Cantera is the controller. The categories processed, the sub-processors and the retention periods are set out in the Privacy Policy. A written processing agreement under Article 28(3) GDPR is available on request from geral@canterasports.com.

The content that the Club produces on the platform — exercises, training plans, game models, diagrams, planning, observation reports and uploaded documents — belongs to the Club. By entering it, the Club grants Cantera a free, non-exclusive and limited licence, solely in order to store, process and display that content to the users the Club itself authorises, to the extent necessary to provide the service. The licence ends with the contract.

The Cantera brand, the logo, the design of the platform and the software are the property of [POR PREENCHER — nome do titular] and are protected. They may not be copied, modified, decompiled or reused without written authorisation.

The service is subscribed to by the Club, on a monthly or annual cycle, and charged through Stripe. The following conditions apply:

• A 30-day trial period, with no card required. At the end of it, if no plan is subscribed to, the account moves to the read-only regime described below, with no charge whatsoever.
• The subscription authorises automatic debit from the payment method provided, at the start of each cycle, and renews automatically until it is cancelled.
• Cancellation may be carried out at any time at /account/settings/subscription. Access is retained until the end of the cycle already paid for.
• There is no refund of cycles already charged, save in the cases required by law.
• The price is tied to the plan contracted. A price update is published as a new plan and does not change the price for those who have already subscribed; migration, if any, is notified at least 30 days in advance and may be refused by cancelling.
• Cantera may grant free or demonstration access, with a duration and scope notified on a case-by-case basis. Once that period ends, the read-only regime applies.

The service is organised into modules. In respect of them:

• The plan contracted includes the modules indicated as at the date of subscription. A module created after that is not automatically included.
• Features identified as experimental may be changed or withdrawn without prior notice.
• Cantera continuously improves and changes the platform. No changes that materially degrade the contracted features are introduced without 30 days' prior notice.

When a subscription ends — through non-payment, through cancellation or through the end of the trial period — access is not lost abruptly:

• For 7 days after the end of the paid period, the service remains fully functional.
• Once that period has elapsed, the account becomes read-only: all information remains visible and printable, but it is no longer possible to create or change records.
• Access to the subscription page remains open at all times, so that the Club can put matters right without depending on anyone.
• No data is deleted for this reason.

The platform sends email messages to the Club's athletes, guardians and members — call-ups, payment notices, receipts, payment reminders, among others. In respect of these:

• They are sent with the Club's identity, and the content of the templates is defined and edited by the Club, which is answerable for it.
• It falls to the Club to ensure that it has a legal basis for contacting the recipients and to keep the addresses up to date.
• Communications from Cantera to the Club concerning the operation of the service — expiry of the subscription, changes to these Terms, security incidents — form part of the service and cannot be disabled while the contract is in force.

The Club and its users are prohibited from:

• Using the platform for unlawful, fraudulent or deceptive purposes.
• Uploading personal data without a legal basis, or data of people with no connection to the Club's sporting activity.
• Using the observation module for purposes unrelated to sporting assessment, in particular the building of files on minors without a legal basis.
• Sharing credentials or granting access to anyone who does not hold a role at the Club.
• Attempting to circumvent technical limits, harvesting data in bulk, reverse-engineering or attacking the infrastructure.
• Reselling, sub-licensing or making the service available to third parties other than the subscribing Club.

In the event of a breach, access may be suspended or closed: with prior notice whenever the seriousness of the matter allows, and without it where there is a risk to third parties, to the data or to the platform.

The contract may be terminated at the initiative of either party:

• The Club may cancel the subscription at any time, retaining access until the end of the paid cycle.
• Cantera may terminate the contract for breach of these Terms or through discontinuation of the service, in the latter case with at least 30 days' notice.
• Once the contract has ended, the Club's information remains accessible in read-only mode and is not deleted by the passage of time, save in the cases of closure provided for in clause 11.
• The Club may request the export of its data in a structured format or its definitive deletion, by writing to geral@canterasports.com. Both are satisfied within a reasonable period and at no cost.
• Those clauses which by their nature ought to do so survive termination, in particular intellectual property, limitation of liability and governing law.

The service is provided “as is”, with the care to be expected of a diligent provider, but without the following warranties:

• Uninterrupted availability. There are maintenance windows, third-party infrastructure failures and cases of force majeure.
• Conformity of the pre-filled documents, in particular the federation registration forms, with the version in force at any given time. They are an aid to completion: checking and submitting them fall to the Club.
• Accuracy of derived information — statistics, averages, minutes, balances — which depends entirely on what the Club records.
• The behaviour of the integrated third-party services, in particular the payment and email providers.

To the maximum extent permitted by law, Cantera's liability is limited to the value of the subscription paid in the 12 months preceding the event that gave rise to the claim, and does not cover loss of profits or indirect damages. Nothing in this clause excludes liability for wilful misconduct or gross negligence, nor does it affect mandatory consumer rights.

These Terms are governed by Portuguese law. The courts of the district of [POR PREENCHER — comarca] have jurisdiction to settle any dispute, with express waiver of any other.

Where the service has been contracted by a consumer, the right to bring proceedings before the courts of the country of habitual residence is retained, under the Brussels I Regulation (recast).

These Terms may be updated. For material changes:

• Notice is sent by email to the Club and/or published on the platform, at least 30 days in advance.
• The Club may cancel the subscription before they take effect, if it disagrees.
• Continued use after they take effect counts as acceptance.

The “last updated” date at the top of this page always reflects the version in force.